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Around the world, organizations of all kinds have successfully implemented the Community Scorecard (CSC) methodology. Given the versatility and flexibility of the CSC process, companies can adapt it to a variety of circumstances and use it in multiple ways. IFC’s own experiences with infrastructure and natural resources companies demonstrated that CSC is a valuable methodology.
It can help:
CIPREL, Côte d’Ivoire’s largest independent power producer, improved communication with a host community and increased mutual understanding by using the CSC process.Read more
A CSC with Sierra Rutile host communities in Sierra Leone focused on how their community development committee manages royalties and fees paid by the company.Read more
The CSC undertaken by Compagnie des bauxites de Guinée (CBG) helped strengthen company’s support for and engagement with youth entrepreneurs.Read more
Sierra Rutile Limited (SRL), Sierra Leone’s leading mining company, conducted a virtual CSC during the COVID-19 pandemic to assess its internal gender commitments and boost employee morale.Read more
In Côte d’Ivoire, a well-functioning local governing committee oversees decision making on investment and use of the substantial endowment provided to the community as part of IFC client Azito Energie’s compensation payment. It’s a landmark achievement, in part due to the committee’s composition, including five female members. This represents the first time women have played decision-making roles in community affairs. The committee’s creation came about as part of a CSC process aiming to ensure long-lasting, positive impact from the local benefits shared.Read more
For COMPANIES, the CSC process can help mitigate social risks and improve ESG performance. Engaging stakeholders builds trust and understanding, helping to improve community relations. Involving stakeholders in the assessment of community investment programs and plans can yield important insights on how to improve them.Involving stakeholders in the assessment of community investment programs and plans can yield important insights on how to improve them.
For COMMUNITIES, the CSC process gives community members a say in how companies are engaging locally. It empowers them to define their own development priorities. It allows them to share their expectations and recommendations on the company’s environmental and social performance. And it helps bring diverse community voices to the table to ensure that various perspectives are heard.