Stakeholder engagement is an essential component of the operations of oil, gas, and mining companies in host communities. This involves identifying the key stakeholders, understanding their issues and interests and managing their expectations. A fundamental part of successful stakeholder engagement is a dialogue which is built on clear communication strategies. This process needs to start as early as possible and requires monitoring throughout the life cycle of the project. Companies should design stakeholder engagement plans based on robust stakeholder analysis, and they should include information, communication, and capacity building activities to increase their active participation and support.
IFC’s Sustainable Infrastructure (SI) Advisory adopts targeted strategies to work with companies to engage stakeholders. We use a broad, inclusive and continuous process of communication, dialogue, partnership, and collaboration. Stakeholder engagement which is embedded in the project design and implementation process has the best chance of success. The Sustainable Infrastructure Advisory’s stakeholder engagement efforts span across revenue management, transparency, local supplier programs, workforce development, community investments, human rights assessments, and other initiatives.