This IPIECA Good Practice Survey on Operational Level Grievance Mechanisms builds on a decade of active engagement by IPIECA on business and human rights. IPIECA was among the first industry bodies to incorporate human rights into our social responsibility work in the early 2000s, later establishing a dedicated task force to advance best practice. Member companies actively supported the mandate of the UN Special Representative on Business and Human Rights. Most recently, following the adoption of the UN Guiding Principles on Business and Human Rights, IPIECA launched a three-year initiative to advance implementation of two key pillars of the framework: human rights due diligence and grievance mechanisms. In each of these areas, IPIECA is developing guidance tailored to the unique needs of the oil and gas industry through a combination of field testing, collaborative learning and consultation with a range of external stakeholders and experts.