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Conflict is tension or disagreement between people or institutions. Conflict is frequently a feature around extractive projects, both because of the disruption and change that these projects generate in societies and the natural environment, and because geology, and not necessarily development considerations, dictate where these projects take place. Extractive industry investments can also exacerbate or trigger latent conflict. Project related mitigation and community investment programs, intended to be positive, can unearth conflict because of perceptions of uneven distribution of benefits (“winners and losers”). The design and implementation of sustainable community investment and related programs in the context of extractive development projects requires careful analysis and implementation to optimize positive benefits and avoid generation of additional strife and conflict. The right decisions and actions on community relations, social investment, local hiring, environmental protection, and security arrangements can contribute to economic growth and prosperity in affected communities. While some tensions and conflicts are unpredictable, many can be anticipated through adequate contextual and social analysis of the different stakeholders. Three conflict management strategies are conflict identification, conflict mapping and conflict resolution. These stages are useful throughout the operational life-cycle of an extractive industry company’s project. Extractive companies can adopt a range of strategies for managing conflict impacts.

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Centre for Social Responsibility in Mining (CSRM)

The Centre for Social Responsibility in Mining (CSRM) was established by the University of Queensland in 2001 in response to growing interest in and debate about the role of the mining and minerals industry in contemporary society.  CSRM’s focus is the socio-economic and political challenges that confront companies, communities and governments when change is brought about by resource extraction.

BASESwiki
BASESwiki aims to help Business And Society Explore Solutions to the grievances and disputes that impact their relationships.

This online community and resource is built by and for all of those who are its users. It provides a place to share information and learning about non-judicial grievance mechanisms around the world.
World NGO Resource Page

In order for NGO's to connect on a worldwide basis www.nonprofitexpert.com has developed the following resource pages listed below. Please follow links for countries and donors.

Swiss Agency for Development and Cooperation

SDC pursues three principal objectives: to reduce poverty worldwide, to guarantee human safety and security, and to shape globalisation in a way that fosters development.

Japan International Cooperation Agency

The Japan International Cooperation Agency (JICA) is advancing its activities around the pillars of a field-oriented approach, human security, and enhanced effectiveness, efficiency, and speed.

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Study says Newmont should Improve Community Ties
12 Mar 2009

The report identified eight steps for the gold mining giant to take to foster better relations. Newmont is crafting a plan to conduct meetings in its host communities and discuss the study findings. Implementation plans are in the development stage.


At IFC Workshop, Key Stakeholders in Africa’s Extractive Industries Agree that Collaboration is Critical to Successful Community Development
22 May 2008

Companies, local communities, and governments must work together to ensure that people benefit from oil, gas, and mining projects in Sub-Saharan Africa, if the industry is to continue expanding in the region, experts agreed at a recent workshop held in Ghana. The workshop was led by IFC, a member of the World Bank Group.


Middle East & Africa: Nigerian Oil - Investing for Security
12 Oct 2007

Foreign oil firms are not often welcomed in parts of Nigeria. But for Statoil, wise community investment is paying off.

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Guide: Prevention of conflicts linked to mining activity
The guide has as an objective to provide an instrument of consultation and guidance on the relationship with communities in order to prevent conflicts associated to mining activity.

Participatory Water Monitoring: A Guide for Preventing and Managing Conflict - Advisory Note
2008, IFC Office of the Compliance Advisor/Ombudsman

The CAO has prepared this guide to be used as a design tool for communities, civil society organizations, corporations, and governments at both the subnational and national level that want to implement participatory water monitoring programs. The document provides a framework that can be used to develop a detailed implementation plan that meets the unique characteristics of each situation.


Mine the Gap: Connecting Water Risks and Disclosure in the Mining Sector
September, 2010, WRI and APG

This paper outlines potential water-related risks facing the mining industry and highlights important gaps in water-related disclosure.

The World Resources Institute (WRI) working papers contain preliminary research, analysis, findings, and recommendations. They are circulated to stimulate timely discussion and critical feedback and to influence ongoing debate on emerging issues. Most working papers are eventually published in another form and their content may be revised.


Guidance on Responsible Business in Conflict-Affected and High-Risk Areas: A Resource for Companies and Investors
2010, A joint UN Global Compact – PRI publication

“Guidance on Responsible Business in Conflict-Affected and High-risk Areas: A Resource for Companies and Investors” aims to assist companies in implementing responsible business practices in conflict-affected and high-risk areas consistent with the Global Compact Ten Principles. It seeks to provide a common reference point for constructive dialogue between companies and investors on what constitutes responsible business practices in difficult operating environments, though it does not provide guidance on investment practices of financial institutions.


Addressing Grievances From Project-Affected Communities

This Note provides guidance on basic principles and general process steps that organizations from any sector and of any size should take into account when dealing with concerns and complaints from affected communities.

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Workshop on Community Investment in Francophone Africa
June 14 - 15, 2011
Dakar, Sénégal

As part of the knowledge sharing component of IFC’s Strategic Community Investment Program in Africa, the proposed regional workshop is designed to share IFC’s new business model on strategic community investment and newly developed tools to measure return on sustainability investments.

Opening the Gate to Improved Community Relations in Mining
29 April 2010
Queensland, Australia
The workshop, which is a joint initiative of the Compliance Adviser Ombudsman (CAO) of The World Bank Group and the Centre for Social Responsibility in Mining (CSRM), will focus on grievance mechanisms and participatory monitoring processes and their application to the resources sector.
Multi Party Facilitation and Capacity Building
September 2 - 4, 2009
Brisbane, Australia
Multi-party conflict resolution is an acid test of leadership. This workshop will explore key themes, and build new insights and skills in the area of multi-party dispute resolution.
Environmental Conflict Resolution
August 26 - 28, 2009
Brisbane, Australia
In this workshop students will study the concepts and practices of environmental dispute resolution. Three kinds of issues will be explored: energy problems; natural resources conflicts; and public health challenges.

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