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Stakeholders Perceptions
The World Economic Forum’s Responsible Mineral Development Initiative (RMDI) was launched to explore the views, priorities and concerns of key stakeholders on mineral development, and to seek answers on what works, what does not, where discontent and frustration most commonly arise, and where improvements should occur.
Stakeholder Engagement: A Good Practice Handbook for Companies Doing Business in Emerging Markets
This handbook aims to provide the reader with the good practice “essentials” for managing stakeholder relationships in a dynamic context, where unexpected events can and do occur, and facts on the ground change. The focus of this handbook is on stakeholder groups “external” to the core operation of the business, such as affected communities, local government authorities, non-governmental and other civil society organizations, local institutions and other interested or affected parties.
Breaking Ground: Engaging Communities in Extractive and Infrastructure Projects
Community Engagement and Development Handbook
From Words to Action: The Stakeholder Engagement Manual
From Words to Action: The Stakeholder Engagement Manual is comprised of 2 main documents: Volume 1 The Guide to Practitioners' Perspectives on Stakeholder Engagment and Volume 2 The Practitioners' Handbook on Stakeholder Engagement.
Guide to Engaging with NGOs
Part One of this report traces the emergence of such partnerships, explores the benefits and risks to companies, provides insights into the motivations for NGOs to partner, and describes lessons learned from ongoing engagements. Part Two outlines practical steps and key considerations to help companies identify relevant NGOs, assess and select among potential NGO partners, and implement in effective project involving NGOs.
Principles for Engagement with Communities and Stakeholders
This document sets out principles for effective liaison between the resources sector, the community and stakeholders. It is intended as a guide for anyone associated with the exploration and development of mineral, coal, oil and gas resources.
The Case Study Toolbook: Partnership Case Studies as Tools for Change
The Case Study Toolbook is designed to help individuals to create their own case studies more successfully. It is aimed at partnership practitioners worldwide, irrespective of their sector or their partnering role(s), whether they are working on partnerships at an operational or a strategic level and whether they are ‘internal’ or ‘external’ to the partnership being studied.
The Partnering Toolbook
The Partnering Toolbook builds on the experience of those who have been at the forefront of innovative partnerships and offers a concise overview of the essential elements that make for effective partnering.
Related Items
Business Partners for Development (BPD)
CDA Collaborative Learning Projects
Partnering Initiative
The Partnering Initiative focuses on developing and disseminating cutting edge knowledge and methodologies for effective cross sector partnerships for sustainable development through hands-on action research. It provides tailored learning programmes, professional skills development and partnership review and evaluation. The Partnering Initiative also provides support and advisory services that help to build capacity for effective collaboration for sustainable development. The approach is unique, combining thought leadership, professional learning opportunities and the coordination of innovative joint ventures.
IFC-Lonmin Partnership Wins Nedbank Green Mining Award
A joint IFC-Lonmin supplier development program that supports sustainable growth in mining communities in South Africa has taken top prize in the socio-economic category at the Nedbank Green Mining Awards, which celebrates responsible mining.
Mining: Partnerships for Development - Toolkit to analyze the social and economic contribution of the mining sector
Many mining companies are already involved in a wide range of in-country partnerships. One of the main challenges preventing broader uptake of the Mining: Partnerships for Development approach is a general lack of awareness of the potential benefits that
partnerships can bring. Without understanding how livelihoods or governance have changed in a target community, how can a partnership claim to be effective? Making this assessment is not easy in an environment where data and analysis on the social and economic impacts of mining either do not exist, or are weak and fragmented. Presenting information around the six priority themes can improve this situation by providing an objective evidence base for assessing the social and economic contribution mining has had, or will in future make at the community, regional and national levels.
Training Overview
Getting it Right: Making Corporate-Community Relations Work
Developing a Transparent System for Local Contracting
This manual provides a step-by-step guide on how to enable local small and medium enterprises (SMEs) in emerging economies to get access to procurement opportunities with large companies through a transparent system for local contracting. An important component of this system is the company’s electronic procurement (eProcurement) system.
Social Investment Working Session Report: Tackling Challenges to Successful Social Investment
IPIECA’s Social Responsibility Working Group organized a working session on Tackling Challenges to Successful Social Investment on 27th June 2008. The IPIECA Guide and this workshop seek to assist companies in understanding the challenges,
addressing them, and engaging with relevant stakeholders in dialogue to further improve communication and practice
in this area.
Global Leadership Network (GLN) Open Access Tool
This product shows the business benefits of sustainability by helping companies be more strategic about the CSR activities they choose to undertake and to achieve the greatest benefits of these through effective communication. The program provides tools and guidance to companies in designing integrated strategies and action plans, and helps them improve their transparency through guidance on best practice sustainability reporting, such as the Global Reporting Initiative. In particular, the program aims to promote better performance and reporting around community development, gender, labor, human rights, biodiversity, and climate change and more effective harnessing of the potential of the SRI market to reward companies who do so successfully.
Knowledge Forum on Engaging the Community: Best Practices in Community Engagement
The purpose of this event was to bring together experts from academia, industry, government, and non-governmental organizations (NGOs) to discuss an important issue in business sustainability.
Stakeholder Methodologies in Natural Resource Management
Building Consensus: History and Lessons from the Mesa de Diálogo y Consenso CAO-Cajamarca, Peru: Monograph 3 - Independent Water Monitoring and the Transition of the MESA (2004-2006)
Building Consensus: History and Lessons from the Mesa de Diálogo y Consenso CAO-Cajamarca, Peru: Monograph 2 - The Independent Water Study (2002-2004)
Working With Multilaterals
Business for Social Responsibility (BSR) has commissioned this report to better understand the trends unfolding in corporate-multilateral partnerships, focusing on the potential benefits of such relationships, and how best to achieve them.
Building Effective Relationships with Indigenous Communities
BSR and First Peoples Worldwide (FPW) partnered recently to present a lively, practically focused training on how companies operating in areas inhabited by Indigenous peoples can practice engagement in ways that benefit both companies and communities.
The training focused on gaining a social license to operate, underscoring how companies that do not directly and skillfully address social issues risk losing access to the resources that are fundamental to their businesses. Simultaneously, the training looked at how Indigenous communities are attempting to identify how they might engage with companies to increase their own peoples’ well being, and begin constructive dialogue with companies to foster mutually beneficial relationships.
Tri-Sector Partnerships: A New Way to Manage Social Issues In the Extractive Industries
Corporate operations face a new reality throughout the world. Social issues are increasingly affecting the future of their core business. Issues include how to: demonstrate compliance with requirements to manage the social impacts of operations on communities; reduce the risks to production posed by local disputes and tensions; and improve the contribution operations make to local and regional development.
Stakeholder Communication and Consultation
These were materials used during a workshop which had the objective to build capacity such that participants could initiate and maintain on-going processes of stakeholder communication and consultation on local, mining-related, environmental and social issues. Training handouts and presentations are included.
Principles for Engagement with Communities and Stakeholders
This document sets out principles for effective liaison between the resources sector, the community and stakeholders. It is intended as a guide for anyone associated with the exploration and development of mineral, coal, oil and gas resources.
Guide for Effective Public Involvement
The purpose of this Guide is to introduce the fundamentals of public involvement, to help design an effective public involvement program and to serve as an on-going reference for public involvement activities.
Doing Better Business Through Effective Public Consultation and Disclosure: A Good Practice Manual
A publication providing practical, "how to" guidance for IFC clients and the private sector in planning and carrying out public consultation activities. The Manual offers advice on managing the expectations of local communities, tailoring consultation to a private sector context, and encouraging consultation between companies and their local stakeholders throughout a project's lifecycle.
Partnership Brokers Accreditation Scheme (PBAS)
Strategic alliances between business, government and civil society are a growing feature of both developed and emerging economies. Such multi-sector partnerships are necessary because it is increasingly clear that no one sector in society can deliver the goals of sustainable development alone.
Measuring the 'Added Value' of Tri-Sector Partnerships
This paper sets out a methodology for measuring the impact of a tri-sector partnership model of social management in the extractive industries. The emphasis is on measuring the 'added value' of a partnership approach, over-and-above the alternative ways in which business, government and civil society organization could meet their social objectives.
Monitoring Tri-Sector Partnerships
This paper provides guidance on how to monitor the complexities of tri-sector partnering to manage social issues in the extraction industries.
Training Modules: Tri-sector Partnerships for Managing Social Issues in the Extractive Industries
The Natural Resources Cluster of Business Partners for Development is developing a set of training modules to create awareness for a tri-sectoral partnership approach to the management of social issues in the extractive industries. The modules build capacity and skills to navigate the complex task of exploring, building and maintaining this new type of partnership.
Guidance Note for “Getting Started”: Tri-sector Partnerships for Managing Social Issues in the Extractive Industries
This paper provides guidance on how to develop partnerships to manage social issues in the extractive industries. The guidance is targeted at environment and/or community affairs managers in oil, gas and mining operations around the world.
Mineral Exploration, Mining and Aboriginal Community Engagement: A Guidebook
More than two years in the making, this guidebook was drafted with input from a broad range of aboriginal, industry and government sources to encourage sustainable relationships between the mineral sector and First Nations.
The Business Guide to partnering with NGOs and the United Nations
Partnerships on environmental issues account for a third of all business corporate social responsibility partnerships on a global level and education projects are the preferred corporate social responsibility partnerships at a local level. These are some of the key findings of "The Business Guide to partnering with NGOs and the United Nations", the first ever global effort to scan and rate NGOs, UN agencies and other social actors from a business partnership perspective.
Enduring Value: The Australian Minerals Industry Framework for Sustainable Development. Guidance for Implementation
The Australian minerals industry developed Enduring Value – the Australian Minerals Industry Framework for Sustainable Development to enhance its commitment to sustainable development and to build on its Industry Code for Environmental Management, the industry’s platform for continual improvement in managing environmental issues
Working with Indigenous Communities Handbook (DRAFT)
This module of the Sustainable Minerals Publications Series, previously titled the Best Practice Environmental Management in Mining series, provides a guide to the community consultation process. This handbook provides guidance for resource developers on how to work effectively with Indigenous Communities.
Stakeholder Engagement: A Good Practice Handbook for Companies Doing Business in Emerging Markets
This handbook aims to provide the reader with the good practice “essentials” for managing stakeholder relationships in a dynamic context, where unexpected events can and do occur, and facts on the ground change. The focus of this handbook is on stakeholder groups “external” to the core operation of the business, such as affected communities, local government authorities, non-governmental and other civil society organizations, local institutions and other interested or affected parties.
Doing Business with the Poor: A Field Guide
This report applies some basic business questions to Sustainable Livelihoods business projects. It shows how leading companies are answering them and innovating to overcome the barriers to doing business in this new territory.
A Business Guide to Development Actors: Introducing Company Managers to the Development Community
A Business Guide to Development Actors aims to introduce the business community to potential partners in the development community. It is a first port of call for managers who are interested in working with a development organization, but unsure of how to begin.
Socio-Economic Assessment Toolbox (SEAT)
Improving the management of the social and economic impacts of significant mining and industrial operations has become an increasingly important public policy issue in recent years. It is a critical element in the sustainable development agenda. This manual provides a process designed to assist Extractive Industry operations to identify and manage their social and economic impacts (both positive and negative). It also provides guidance on how to improve overall social performance where this is necessary.
AA1000 Framework
The Framework provides guidance to users on how to establish a systematic stakeholder engagement process that generates the indicators, targets, and reporting systems needed to ensure to ensure greater transparency, effective responsiveness to stakeholders and improved overall organisational performance.
Workshop on Community Investment in Francophone Africa
As part of the knowledge sharing component of IFC’s Strategic Community Investment Program in Africa, the proposed regional workshop is designed to share IFC’s new business model on strategic community investment and newly developed tools to measure return on sustainability investments.



