Effective Monitoring & Evaluation of community development programs can improve management, accountability, participation, trust, learning, efficiency and development impacts. Monitoring is as much about building relationships, trust and mutual learning as it is about collecting and reporting data. Wide participation in monitoring is critical because diverse stakeholder groups are working towards overlapping but not precisely the same goals.
Companies need to demonstrate shareholder value--through risk mitigation and goodwill generation--as well as potential positive impacts to national and local governments. Community members/citizens want to assess the effect of company investments on livelihoods, culture, environment, infrastructure and services in their community. Local government may be focused on potential revenues and services, especially in remote areas. Non-governmental organizations may be interested predominantly in human rights and/or environmental issues. Across these diverse concerns lies a common need to recognize positive results and correct course as needed.
Relevant tools include Logical Framework Analysis, Participatory Indicator Development, Goal Attainment Scaling, Community Scorecards, Global Reporting Initiative and Social Impact Analysis.
Featured Objects
Managing Risk and Maintaining License to Operate: Participatory Planning and Monitoring in the Extractive Industries
This study explores how communities and companies can engage in co-planning and monitoring to ensure sustainable local development benefits from the extraction of resources. Within the context of a spectrum of participation a variety of tools and mechanisms are presented in the paper. Some of these tools have been used primarily in the public sector, however companies stand to benefit from the tools in forms that are adapted to context, as they are potential vehicles to increase transparency, and thus accountability of companies, communities and governments.
Monitoring Corporate Community Investments Linked to Extractive Industry: Quantitative & Qualitative Indicators
This tool is in draft format and under review. It is intended to help corporate community development practitioners who are not experts in monitoring and evaluation to design, implement and assess their programs in ways that include communities in the definition and realization of success, and as result have the intended impact. Importantly, this should be used as a launch pad for local application--adaptation will be essential.
Measuring Impact Framework
Companies concerned about their social and environmental impacts have a new tool for measuring and monitoring their activities. the Measuring Impact Framework to help companies measure and assess the impact of their business activities on economic and broader development goals wherever they operate.
How to Build Monitoring & Evaluation Systems to Support Better Government
This book -- How to Build M&E Systems to Support Better Government -- draws on IEG's program of research and technical assistance in this area, focusing on the experience of governments in a wide range of countries and public sector environments. The book is recommended for government officials, donor staff and others who are working to help countries build their capacities to systematically measure their performance, and to use this information to achieve results on the ground.A Guide to Social Impact Assessment in the Oil and Gas Industry
The guide outlines the use of Social Impact Assessments by the oil and gas industry. It provides managers of existing oil and gas operations or new projects with an understanding of how to make the best use of SIAs.
Resource Endowment Toolkit
The term “resource curse” was coined to reflect the paradox in which some resource-rich nations have achieved less economic growth than other countries with poor mineral potential. As part of a broad effort to better understand the factors that either inhibit or promote social and economic development linked to largescale mining projects, the ICMM launched an action-research project known as the Resource Endowment Initiative with the World Bank Group, the United Nations, and various stakeholders. One of its key goals is to find ways to ensure better social and development outcomes from large-scale mining investments.
Sustainability Reporting Guidelines
The Global Reporting Initiative “G3” Guidelines for Sustainability Reporting were released in October 2006 following several year’s ofresearch, development, and consensus-seeking by multi-stakeholder technical working groups, each assigned to focus on different parts of the Guidelines ending with a periodof public participation and comment.
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Rights & Accountability in Development (RAID)
AID's mission is to promote a rights-based approach to development. RAID works to advance corporate accountability, fair investment and good governance to ensure the human rights of people living in poverty are respected by the private sector, international financial institutions and governments.International Association for Impact Assessment (IAIA)
What Gets Measured Gets Done- WBCSD Launches Measuring Impact Framework
Business knows that "what gets measured gets done." In this spirit, the World Business Council for Sustainable Development (WBCSD) launches the Measuring Impact Framework to help companies measure and assess the impact of their business activities on economic and broader development goals wherever they operate.
At IFC Workshop, Key Stakeholders in Africa’s Extractive Industries Agree that Collaboration is Critical to Successful Community Development
Companies, local communities, and governments must work together to ensure that people benefit from oil, gas, and mining projects in Sub-Saharan Africa, if the industry is to continue expanding in the region, experts agreed at a recent workshop held in Ghana. The workshop was led by IFC, a member of the World Bank Group.
Companies Learn to Reach Out to Host Communities through IFC CommDev
Global Leadership Network (GLN) Open Access Tool
This product shows the business benefits of sustainability by helping companies be more strategic about the CSR activities they choose to undertake and to achieve the greatest benefits of these through effective communication. The program provides tools and guidance to companies in designing integrated strategies and action plans, and helps them improve their transparency through guidance on best practice sustainability reporting, such as the Global Reporting Initiative. In particular, the program aims to promote better performance and reporting around community development, gender, labor, human rights, biodiversity, and climate change and more effective harnessing of the potential of the SRI market to reward companies who do so successfully.
Handbook on Monitoring and Evaluation: Participatory Community Planning - Self Instruction Materials
This Module of the SPFS Handbook on Monitoring and Evaluation focuses on Participatory Community Planning (PCP). It is designed to guide multidisciplinary teams in organising and facilitating planning exercises at the community level. PCP can be the starting point for detailed programme planning, as it helps to achieve consensus among community members and between communities and programme management.
Anglo American Socio-Economic Assessment Toolbox (SEAT): A Public Evaluation
SEAT represents an international best practice in sustainable community development: BSR believes SEAT represents industry best practice compared to analogous tools and processes across the industry. This assessment is based on findings from the interviews conducted with stakeholders in Australia, Brazil, China, Namibia, the United Kingdom and the United States, and supported by BSR’s own knowledge and experience in community development.Sleeping on our Own Mats: An Introductory Guide to Community-Based Monitoring and Evaluation
From May 2001 to June 2002, a core team of World Bank staff and consultants, as well as NGO and government partners, engaged in participatory action-research in eighteen villages in Niger, Benin and Cameroon, with the generous support of the World Bank's Community- Driven Development (CDD) team for Africa. The team initiated this action-research in order to develop a locally appropriate monitoring and evaluation system, to help communities sustain the results of their community development projects.
Community Development Toolkit
The Community Development Toolkit was published in November 2005, jointly by ICMM, the World Bank and ESMAP. It was developed to support government, industry, and community efforts to realize more sustainable community development around mining and mineral processing operations.
The Toolkit contains two main parts:
- 17 Tools which cover the assessment, planning, management, and evaluation phases of community development as well as stakeholder relationships.
- A Background volume, which contains the background and context to the project as well as an examination of the mineral policies and mining laws necessary for mineral activity to contribute to sustainable development.
Community Development Monitoring in the Mining Sector in Guinea
This document was prepared for Sharing Experiences: Monitoring the Impact of Community Development Programs Linked to Extractive Industry (EI), held Tuesday December 5, 2006, Washington, DC, and hosted by CommDev, World Bank/IFC Oil, Gas and Mining Department and WBI. This presentation presents a case study on structure, results and challenges of monitoring community development.
Community Development Toolkit: An introduction to the M&E Aspects of World Bank/ICMM's CD Toolkit
This document was prepared for Sharing Experiences: Monitoring the Impact of Community Development Programs Linked to Extractive Industry (EI), held Tuesday December 5, 2006, Washington, DC, and hosted by CommDev, World Bank/IFC Oil, Gas and Mining Department and WBI. This presentation is an overview of World Bank/ICMM’s Community Development Toolkit.
Assessing the Impact of Extractive Industry on Local Communities
This document was prepared for Sharing Experiences: Monitoring the Impact of Community Development Programs Linked to Extractive Industry (EI), held Tuesday December 5, 2006, Washington, DC, and hosted by CommDev, World Bank/IFC Oil, Gas and Mining Department and WBI. It describes rationale and relationship for engaging with communities. Also describes SEAT (Socio-Economic Assessment Toolbox).
A21: Reinventing Accountability for the 21st Century
A21 reflects the intent, spirit and breadth of ideas and practice being debated through an on-going AccountAbility initiative. It draws particularly on an event hosted by AccountAbility in London in October 2005, which brought together hundreds of business leaders, civil activists and public servants with an extraordinary breadth of perspectives, exemplified by keynote presenters such Anwar Ibrahim, Mary Robinson, Olaru Otunnu, Bob Monks, Will Hutton, Martin Wolf, Achim Steiner, Kumi Naidoo, and Jane Nelson, to debate the challenges, experiences and opportunities for innovating the practice of accountability.
ISO 9000 / ISO 14000
The ISO 9000 and ISO 14000 families are among ISO's most widely known standards ever. ISO 9000 and ISO 14000 standards are implemented by some 887 770 organizations in 161 countries. ISO 9000 has become an international reference for quality management requirements in business-to-business dealings, and ISO 14000 is well on the way to achieving as much, if not more, in enabling organizations to meet their environmental challenges.
GRI Mining and Metals Sector Supplement. Pilot Version 1.0
This Supplement to the Global Reporting Initiative (GRI) 2002 Sustainability Reporting Guidelines identifies aspects of mining and metals companies’ operations that are significant to a discussion of sustainable development by companies in the sector, but which are not captured by the reporting elements and indicators in the 2002 Guidelines.
Assurance Standards Briefing. AA1000 Assurance Standard & ISAE3000
Globally, two standards have taken on particular importance in the area of sustainability assurance. The AA1000 Assurance Standard (AA1000AS), launched in March 2003 by AccountAbility; and the IAASB’s International Standard on Assurance Engagements (ISAE) 3000 , which all professional accounting networks must comply with from January 1st 2005.
Socio-Economic Assessment Toolbox (SEAT)
Improving the management of the social and economic impacts of significant mining and industrial operations has become an increasingly important public policy issue in recent years. It is a critical element in the sustainable development agenda. This manual provides a process designed to assist Extractive Industry operations to identify and manage their social and economic impacts (both positive and negative). It also provides guidance on how to improve overall social performance where this is necessary.
