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Conflict is tension or disagreement between people or institutions. Conflict is frequently a feature around extractive projects, both because of the disruption and change that these projects generate in societies and the natural environment, and because geology, and not necessarily development considerations, dictate where these projects take place. Extractive industry investments can also exacerbate or trigger latent conflict. Project related mitigation and community investment programs, intended to be positive, can unearth conflict because of perceptions of uneven distribution of benefits (“winners and losers”). The design and implementation of sustainable community investment and related programs in the context of extractive development projects requires careful analysis and implementation to optimize positive benefits and avoid generation of additional strife and conflict. The right decisions and actions on community relations, social investment, local hiring, environmental protection, and security arrangements can contribute to economic growth and prosperity in affected communities. While some tensions and conflicts are unpredictable, many can be anticipated through adequate contextual and social analysis of the different stakeholders. Three conflict management strategies are conflict identification, conflict mapping and conflict resolution. These stages are useful throughout the operational life-cycle of an extractive industry company’s project. Extractive companies can adopt a range of strategies for managing conflict impacts.

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Business & Human Rights Resource Center
The Business & Human Rights Resource Centre has become the world’s leading independent resource on the subject. The site covers over 4000 companies, over 180 countries. Topics include discrimination, environment, poverty & development, labour, access to medicines, health & safety, security, trade.
Conflict and Development Program
The Conflict and Development Program is an initiative of the Social Development Unit of the World Bank in Jakarta. Through mixed methods empirical research and grounded analysis, the program plans to explore further evidence on conflict in Indonesia, as well as the nexus between conflict, poverty (alleviation) and development. This can help in the design of development programs and projects aimed at reducing poverty and managing conflict.

Local Conflict Mitigation
May 2008, CommDev

Local Conflict Mitigation Tools in Community Development


SEE Risk Briefing - Indigenous Rights: Risks & Opportunities
October 2007, The Centre for Australian Ethical Research (CAER) | Ethical Investment Research Services (EIRIS)
This briefing seeks to identify the risks and opportunities faced by companies with respect to managing indigenous rights issues and the ways in which these can materialise in the short to medium term for companies involved in resource sectors.

Building Consensus: History and Lessons from the Mesa de Diálogo y Consenso CAO-Cajamarca, Peru: Monograph 2 - The Independent Water Study (2002-2004)
2007, Office of the Compliance Advisor/Ombudsman (CAO) | The World Bank Group
This monograph is divided into two main chapters. The first provides the context and background information on the mine and community concerns about water issues. The second analyzes the major challenges that the Mesa, the water study team, and the CAO confronted during the water study process, the actions taken to overcome these challenges, and lessons learned during the process.

Building Consensus: History and Lessons from the Mesa de Diálogo y Consenso CAO-Cajamarca, Peru: Monograph 1 - The Formation and First Steps of the MESA
June 2007, Office of the Compliance Advisor/Ombudsman (CAO) | The World Bank Group
This monograph traces the formation and work of the Mesa until its transition in November 2003. It is the first in a series of three monographs that collectively present the history, challenges, and lessons learned from the CAO intervention in Cajamarca.

Community Development and Local Conflict: A Resource Document for Practitioners in the Extractive Sector [DRAFT]

This tool is in draft format and under review. It is intended to provide guidance to practitioners to understand and navigate conflict in community development in the context of the extractive industries sector (e.g., oil, gas and mining). The primary intended audience for the guidance is personnel at extractive companies – including project managers and community relations/sustainable development managers in the field and in headquarters.


Civil Society and Peacebuilding: Potential, Limitations and Critical Factors
2006, Reiner Forster, Mark Mattner / The World Bank

The objectives of this report are to: (i) develop a better understanding of the potential contributions of civil society to peacebuilding; (ii) analyze comparative advantages, limitations, risks, and critical factors; and (iii) provide guidance to external actors supporting civil society initiatives for peacebuilding.


Community Driven Development (CDD) in the Context of Conflict Affected Countries
2006, Kathleen Kuehnast, Joanna de Berry, Naila Ahmed / The World Bank

This study draws on 13 case studies of conflict-affected countries that specifically have incorporated community-driven development (CDD) initiatives in their development effort. Through semi-structured interviews with the managers of these CDD programs, the report analyzes the impact of CDD as a development option. It also extends current knowledge of the application of CDD approaches in conflict-affected environments by identifying common challenges and opportunities, drawing lessons learned from these operations, and disseminating the findings among donors and client governments.


Oil and the propensity to armed struggle in the Niger Delta region of Nigeria
2007, Aderoju Oyefusi / The World Bank

This paper attempts to explain the determinants of the propensity to armed struggle and the probability of participation by individuals in the Niger Delta region of Nigeria using primary (micro) data. While grievance appears to be pervasive among individuals and communities in the region and can be systematically explained, neither the grievance level nor its commonly-cited causal factors appear to be strong enough to create a disposition towards armed rebellion. Rather, factors that reduce the opportunity cost and risk of participation or increase the perceived benefits appear to be more important. The study identifies three of these factors that are amenable to policy makers’ control as income level, educational attainment, and government presence.


Memorandum of Understanding: Instruction Guidance

This model MOU has been prepared to help facilitate the development of a partnership agreement between partners. The text is based on external studies and examples of ‘best practice’ in formulating agreements within CRS. The intention is to help formulate agreements that reflect the CRS Partnership Principles and the mutual understanding of the parties. It should be considered a model and therefore adapted and changed to accurately apply to each unique partnership.


Legal Remedies for the Resource Curse

This report reviews some of the main legal instruments used to date to combat natural resource corruption—as well as new, untested legal remedies that appear promising. Focusing on resource spoliation in Africa, it provides case studies to demonstrate what has and has not worked. The report treats the "home countries" of resource extraction companies separately from the "host countries" where they operate. It looks at both criminal and civil means of redress. Although corruption in transnational resource extraction is generally subject to inadequate legal safeguards, the report identifies opportunities for civil society action.


Europe and Eurasia Regional Assessment: Impact of Community Development on Conflict Prevention, Resolution, and Mitigation and the Development of Democracy
This report will assess the community development and conflict literature and evaluate the impact of USAID community development (CD) projects on conflict prevention, resolution, and mitigation through local democratic development. The assessment will examine the effects of CD projects on conflict prevention, conflict mitigation, and the development of democracy for three USAID programs in the Europe and Eurasia (E&E) region: the Central Asian Republics (CAR) or Georgia Macedonia, and Serbia (post conflict). These three cases have been chosen for their pre-conflict, in-conflict, and post-conflict countries. The final report will describe and analyze key CD factors that affect the risks of conflict and development of democracy, summarizing lessons learned about how, when and under what conditions CD projects are most likely to contribute to conflict prevention, resolution, and mitigation and best support the development of democratic institutions and societies. In so doing, the assessment will contribute to the development of the E&E Bureau’s conflict prevention strategy and to the design and modification of CD projects in the field.

Enduring Partnerships: Resilience, Innovation, Success

This report, Enduring Partnerships: Resilience, Innovation, Success, focuses on understanding the processes, structures, and other mechanisms for creating and sustaining momentum and committhe parties navigated difficult circumstances, the expected and unforeseen outcomes of these partnerships, and the positive and negative consequences of these joint ventures.


Guidelines for Corporate Crisis Management Planning

This reference guide on Corporate Crisis Management Planning is intended to assist companies in developing and improving plans for communicating effectively with all stakeholders during a crisis. The planning guide deals specifically with communications issues, and not operational issues, related to crisis management.


Basic Mediation Training: Trainers' Guide
2002, Carol Orme-Johnson, Mark Cason-Snow / Massachusetts Institute of Technology (MIT)

This Manual is intended to serve as a guide for the trainer(s) leading a Basic Training in Mediation for participants with no prior mediation experience. It reflects the style of mediation and the style of teaching used at the Massachusetts Institute of Technology (MIT).


TSM Assessment Protocol: A Tool for Assessing Crisis Management Planning Performance

These guiding principles are backed by specific which member companies began reporting against in 2004. These indicators are designed to identify the industry’s current performance in key performance areas, and point to actions that could be taken to improve it. Areas for which performance indicators have been developed include tailings management, energy use and greenhouse gas emissions management, external outreach and crisis management planning.


Development Without Conflict: The Business Case for Community Consent
May 2007, Jonathan Sohn, Editor / World Resources Institute (WRI)

This report seeks to build the "business case" for sponsors of large-scale, high-impact projects to treat the consent of the host community as a requirement of project development.


Risk Awareness Tool for Multinational Enterprises in Weak Governance Zones

The Tool  aims to help companies that invest in countries where governments are unwilling or unable to assume their responsibilities. It addresses risks and ethical dilemmas that companies are likely to face in such weak governance zones, including obeying the law and observing international instruments, heightened care in managing investments, knowing business partners and clients and dealing with public sector officials, and speaking out about wrongdoing.