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2007, Office of the Compliance Advisor/Ombudsman (CAO) | The World Bank Group

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The Mesa de Diálogo y Consenso CAO-Cajamarca was convened to address and resolve conflicts between Yanacocha, the largest gold mine in Peru, and the surrounding communities affected by its operations. The Mesa sought consensus based solutions under a framework of good faith, cooperation, and tolerance.

The monographs in this series explore a range of challenges faced by communities and conveners as they worked their way through complex, multiparty dialogue processes. From these challenges, the CAO has derived a number of lessons for companies, communities, and facilitators of dialogue processes, drawn from its experiences in Cajamarca.

Specific challenges and lessons are presented in the monographs; broad lessons are summarized below. Collectively, these lessons are aimed at improving our understanding not only of the issues and complexities of the Mesa de Diálogo, but also of the factors that can influence the outcomes and sustainability of collaborative initiatives like the Mesa.